Privacy Policy

1. Introduction

• Welcome to Voytrail ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.
• This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, application, and related services.

2. Information We Collect

• We collect information you provide directly:
  • Account information (name, email, password)
  • Profile information (company name, contact details)
  • Payment and billing information
  • Communications you send us
  • Feedback and support requests
• We automatically collect information about your device and usage:
  • Device information (type, OS, browser)
  • Access logs and timestamps
  • Pages visited and features used
  • IP address and general location
  • Cookies and similar tracking technologies

3. How We Use Your Information

• We use the information we collect for the following purposes:
  • Providing and maintaining our services
  • Processing transactions and sending notifications
  • Improving and personalizing your experience
  • Sending marketing communications (with your consent)
  • Conducting analytics and research
  • Detecting and preventing fraud
  • Complying with legal obligations

4. Information Sharing and Disclosure

• We do not sell your personal information. We may share your information in these circumstances:
  • With service providers who assist in our operations
  • When required by law or to protect our rights
  • In case of merger, acquisition, or sale of assets
  • With your explicit consent
  • To prevent fraud or security issues

5. Data Security

• We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we strive to use commercially acceptable means.

6. Cookies and Tracking

• We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings.
• Types of cookies we use:
  • Essential cookies (functionality)
  • Analytics cookies (usage patterns)
  • Marketing cookies (personalization)
  • Session cookies (temporary)

7. Data Retention

• We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.
• You can request deletion of your account and associated data at any time, subject to legal retention requirements.

8. International Transfers

• Your information may be transferred to and maintained in countries other than your country of residence.
• These countries may have data protection laws that differ from your country. By using Voytrail, you consent to such transfers.

9. Your Rights

• Depending on your location, you may have certain rights regarding your personal information:
  • Right to access your personal data
  • Right to correct inaccurate information
  • Right to request deletion of your data
  • Right to opt-out of marketing communications
  • Right to data portability
  • Right to withdraw consent

10. Children's Privacy

• Voytrail is not intended for children under 13. We do not knowingly collect personal information from children under 13.
• If we become aware that a child under 13 has provided us with personal information, we will delete such information promptly.

11. Changes to This Policy

• We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website.
• Your continued use of Voytrail following the posting of revised Privacy Policy means you accept and agree to the changes.

12. Contact Us

• If you have questions about this Privacy Policy or our privacy practices, please contact us.